FAQs

  • No, a balloon arch is a half circle arch which is a 19ft balloon garland. A balloon garland is an organic styled line of balloons that is adjusted to your liking.

  • Yes set up and delivery is included. Although do be mindful that their is a travel fee depending on the distance for any location outside of Smith County.

  • No, we only come back to the location of the event to pick up a rental. if you would like us to come back and take down the balloons, please note that their is a $50 additional fee.

  • Balloon garland installs take about 45min to an hour and a half depending on the length of the garland.

  • Ideally two weeks before the event. If inquiring the week of event, I do work with you although please be mindful of us, as well as their will be a $50 rush fee.

  • Balloon garlands placed indoor last up to 3-4 weeks. Balloon garlands placed outdoors last about 12 hrs or so.
    Helium balloons last up to 28 hrs.
    Helium foil balloons last up to 5 days.

  • NO. This is a big no for many reasons, quality, amount of balloons needed, etc.

Cancellation Policy

50% deposits that have been made to hold your event date are non-refundable. The non-refundable 50% deposit will then be credited on to a future order.
If the cancellation is made by me then you will receive a full refund.