FAQs
-
Yes! We understand you may not have the time to come into our store and that is totally okay! You may call or text us with your request! We usually reply faster with text!
We do as well offer doorstep balloon delivery.
-
For large orders with backdrops or lengthy balloon garlands, Ideally two weeks before the event. If inquiring the week of event, their is a rush fee. We do work with you although please be mindful of us.
-
Yes set up is included with balloon Garlands and backdrops only. Their is a delivery fee of $20 for orders in Tyler, Texas. Although do be mindful that their is a travel fee depending on the distance for any location outside of Smith County.
-
We currently do not! We will update once we do!
-
No, a balloon arch is a half circle arch which is a 19ft balloon garland. A balloon garland is an organic styled line of balloons that is adjusted to your liking.
-
No, we only come back to the location of the event to pick up a rental. if you would like us to come back and take down the balloons, please note that their is a $50 additional fee.
-
Balloon garland installs take about 45min to an hour and a half depending on the length of the garland and the scope of the design.
-
Balloon garlands placed indoor last up to 3-4 weeks. Balloon garlands placed outdoors last about 24 hrs or so.
Helium balloons last up to 48 hrs.
Helium foil balloons last up to 5 days. -
NO. This is a big no for many reasons, quality, amount of balloons needed, etc.

